Shipping policy

KEEPIN' IT REEF SHIPPING POLICY



Shipping policy

All orders are processed within 1to2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

In-store pickup

You can skip the shipping fees with free local pickup at [list the locations where in-store pickup is available]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within X to X business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are [store hours] on [available days of the week]. Please have your order confirmation email with you when you come.

When your order has shipped

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available. How do I check the status of my order?

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at keepinitreef@yahoo.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not ship to PO boxes, due to large volumes of fraudulent purchases involving PO boxes.

Refunds, returns, and exchanges

Please see our Return policy section.

If you have any further questions, please don't hesitate to contact us at support@email.com.